PACETEK / SUPPORT
GOOD QUESTIONS.
STRAIGHT ANSWERS.
Everything you need to know about Pacetek equipment, ordering and what's coming next.
COMMON QUESTIONS
FIND YOUR ANSWER.
01What does Pacetek make?
Pacetek develops affordable karting equipment for self-funded racers and smaller teams who want practical alternatives to high-priced brands. Our first release is the Pacetek Laser Alignment System, with more equipment planned.
02Are the laser aligners handmade?
Pacetek's first alignment system uses a hands-on development and assembly process. Contact us for details about the current production version.
03Will your aligners work with my kart?
Compatibility can depend on your kart's setup and the mounting arrangement. Please send us your chassis details before ordering if you're unsure.
04What's included with the alignment system?
The current package contents and product images are listed on the product page. If you need to confirm an accessory or fitting, contact us before purchase.
05How can I get help with setup or alignment?
Send us a message with your kart model and a description of what you're trying to adjust. We'll help clarify how to use the Pacetek system.
06Where do you ship?
Available destinations, delivery costs and estimated delivery times are shown during checkout. Contact us before ordering if you need confirmation for your location.
07What is your returns policy?
Please consult the refund policy linked in the store footer once available, or contact us for clarification before purchasing.
08Will Pacetek release other products?
Yes. Laser aligners are our first product, and we're designing the store so future tools and accessories can be added as they're ready.
CAN'T FIND YOUR ANSWER?
Talk to us directly about your kart, setup or order.